Little Growers Farm Terms & Conditions

Little Growers Farm places great importance on the safety of its guests and endeavours to ensure that its high standards are met by all visitors. Please assist us in ensuring Little Growers Farm remains a safe place in which to enjoy fun and exciting experiences.
In these Entry Conditions, the following definitions shall apply:
Attraction Little Growers Farm or any part of the accompanying Little Owl Farm property;
Little Owl Ventures Little Owl Ventures Limited (Company No. 12379411), the company which operates the Little Growers Farm Attraction, whose registered office address is at Little Owl Farm, Peacocks Lane, Pulborough, West Sussex RH20 2LS;
You are admitted to this Attraction subject to the following Entry Conditions. If you do not comply with them, you may be removed from the Attraction by Attraction personnel, security or police officers, without any right to a refund. This is without prejudice to any claim that we may have against you or arising out of your actions. Whilst inside the Attraction, you must comply with any reasonable instructions given to you by Attraction personnel or any third party instructed on behalf of Little Owl Ventures. Little Owl Ventures, acting reasonably, reserves the right to vary these Entry Conditions at any time without prior notice. By entering the Attraction, you accept that you have a duty to take reasonable steps to ensure your own safety, taking into account any personal medical conditions and taking personal steps to reasonably mitigate the inherent risks of outdoor activities such as wearing appropriate footwear and sunscreen, bringing eye drops or wet wipes to counter interaction with bubbles, sand and other materials, and anticipating uneven terrain. All persons in and around the Attraction should behave in a safe manner at all times.

General:

For health and safety reasons (due to the topographical features of the Attraction), wheelchairs are the only transport device permitted within the Attraction and wheelchair users should be aware that the terrain may limit mobility.

Our commitment to provide a service:

Little Owl Ventures will endeavour to ensure that as many activities as possible are available for use by guests at the Attraction. However, Little Owl Ventures reserves the right, without prior notice, to close and change the programme of activities and/or the Attraction’s operating hours. Little Owl Ventures in its absolute discretion reserves the right to close the whole or any part of the Attraction at any time or to restrict the number of persons having access to the Attraction. The reason for any closure or restriction provided by this condition may include technical or operational reasons, capacity, inclement weather, special events or to ensure the safety and security of guests or if Little Owl Ventures reasonably considers the circumstances so require. If the whole Attraction is closed for any of the reasons set out above, Little Owl Ventures reserves the right to offer substitute tickets for admission to the Attraction on an alternative date in substitution for any other form of redress.

Our right to remove you:

Little Owl Ventures, acting reasonably at all times, reserves the right, to refuse admission to the Attraction, ban from entry to the Attraction, or remove from the Attraction without any right to a refund any person whose presence or behaviour may affect the enjoyment and/or safety of other guests or staff or who acts in an inappropriate and/or undesirable manner whilst travelling to the Attraction whether by bus, coach or other means, where such behaviour has been reported to Little Owl Ventures by a reliable independent source; uses violent, aggressive, threatening, abusive, discriminatory or insulting words or behaviour or in any way behaves in a manner which may provoke a breach of the peace towards members of the public or staff ; climbs or stands upon fences, barriers, walls, safety fences, rock arrangements, or any other structures at the Attraction. Little Owl Farm reserves the right to initiate legal proceedings or prosecute any person found damaging or defacing any part of the grounds, fences, barriers, walls, structures, exhibits, fabrics or buildings at the Attraction or has displayed any sign or visible representation of any kind which is, or could be reasonably judged to be, threatening, abusive or insulting or has previously acted in any manner which has caused any person to report that individual to Little Owl Ventures; or is attempting to regain admission to the Attraction or has been found inside the Attraction without a valid ticket. If any guest in breach of any of these Entry Conditions is a member of a group, then such group of individuals may also, at Little Owl Ventures’ discretion, be denied entry or escorted from the Attraction without any right to a refund.

Tickets/admissions:

THE ATTRACTION IS PRIVATE PROPERTY. All persons entering the Attraction must pay for admission or hold a valid ticket. The sale of tickets/vouchers by anyone other than Little Owl Ventures is strictly prohibited. Only persons authorised by Little Owl Ventures are permitted to sell or offer for sale any items to guests within the Attraction grounds. For all payments made via this website, Little Owl Ventures Ltd will be the responsible contractual party. A binding contract between us comes into existence when the final page of the booking confirmation procedure gives you a booking reference. This contract and all matters arising out of it are governed by English law. All tickets are non-transferable, not for resale and will become automatically void on any transfer for value. Tickets purchased are only valid on the date printed on the ticket. Tickets may not be valid for special events or concerts which may attract a separate admission fee. Tickets will only be exchanged or refunded if Little Owl Ventures, in its absolute discretion, chooses to do so. For the avoidance of any doubt, pre-booked tickets are non-refundable in the event that admission is refused or relinquished for any reason referred to in these Entry Conditions. Non-dated tickets booked in advance do not guarantee admission to the Attraction, especially during busy times or on specific days when there are special events. Tickets booked online will be delivered in accordance with Little Owl Ventures’ delivery procedure. If tickets are bought on behalf of other guests, the buyer accepts these Entry Conditions on behalf of every guest and shall ensure that these Entry Conditions are complied with by each person in the group. If re-entry into the Attraction is required, an appropriate hand-stamp or ticket must be obtained, before exiting the Attraction which must be shown at the time of re-entry to regain access.
 Tickets must be retained at all times and submitted for inspection if required by Little Owl Ventures. No child or children under the age of 16 will be admitted to the Attraction unless they are accompanied by an adult aged 18 years or over and such child or children whilst on site must remain under the control or supervision of an adult at all times. Little Owl Ventures reserves the right, in its absolute discretion to change the age restrictions referred to in this condition, if any particular circumstances so require in the interests of safety and security. For the attention of parents and guardians: please do not leave your child unattended when experiencing our Attraction as we are unable to look after them whilst you do this.

Your behaviour:

Little Owl Ventures does not knowingly allow anyone to visit its Attraction who is a convicted child sex offender or subject to the notification requirements of the Sexual Offences Act 2003, or subject to the Sexual Risk Order, Child Abduction Notice or any other restrictions or requirements that protects the safety and welfare of children.
Little Owl Ventures reserves the right to refuse admission to any of its Attractions ban entry from the Attraction or remove from the Attraction without any right to a refund, any person [and any other members of their party] whose behaviour or presence may affect the enjoyment and/or safety of other guests or staff, or who may otherwise undermine Little Owl Ventures’ commitment to safeguarding children and young people. For these purposes “Attraction” shall be deemed to include all and any attractions operated by Little Owl Ventures either currently or at any point in the future.

Parking:

Vehicles are parked at the owners’ risk. We take no responsibility for damage caused to any vehicle using the car park and no guarantee is given as to the security of guests’ vehicles in the car park or any contents. Parking is included as part of the admission fee. Motor homes, camper vans, caravans or any other vehicle of a similar nature are not permitted anywhere within the Attraction. No vehicles are permitted to remain in the Attraction outside the Attraction’s normal operating hours.

Security:

To prevent offensive weapons or dangerous articles from being brought into the Attraction, you are admitted to the Attraction subject to the condition that, if requested to do so, you will allow yourself and/or your belongings to be searched. It is prohibited to bring into the Attraction any weapons, fireworks, smoke bombs, glass bottles or other articles which may cause injury. The throwing of any article which could cause injury or affect the enjoyment of other guests is strictly prohibited. Any person found to be in possession of an article deemed to be offensive or dangerous will be immediately escorted from the Attraction without any right to a refund and Little Owl Ventures reserves the right to make reports to the relevant authorities which may lead to prosecution. Intoxicating liquor may not be taken into the Attraction except with the express permission of Little Owl Ventures and any persons found possessing alcohol, or who appear to be under the influence of alcohol may be refused admission to the Attraction or escorted from the Attraction without any right to a refund. The use of illegal substances is strictly prohibited and any persons found possessing, using or who appear to be under the influence of illegal substances will be refused admission or escorted from the Attraction without any right to a refund. 
Security Cameras are used to assist in the proper running of the Attraction. However, we do not make any representation as to the extent of coverage provided by the cameras. All items, belongings and other property brought into the Attraction by you are at your own risk and we accept no liability for any loss or damage to such property. As such, we recommend that you do not bring valuables to the Attraction.

Animals:

Pets or animals of any nature are expressly prohibited in the Attraction (except for guide dogs, hearing dogs and registered assistance dogs) and, for the avoidance of doubt, should not be left in any vehicle parked at the Attraction. Little Owl Ventures reserves the right to contact any relevant authority to make and be responsible for any decision in relation to any animals that are left unsupervised or that are found to be in distress.

Photography:

Unless it is expressly prohibited, you are permitted to take photographs and recordings within the Attraction provided that these are solely for private use and are not sold or used for any commercial purpose. By accepting these Entry Conditions, you acknowledge that Little Owl Ventures may request access to photographs taken and video footage captured by you. If they are deemed to be offensive to or infringe the privacy of other guests and/or staff Little Owl Ventures will request that they are deleted. By accepting these Entry Conditions, you agree not to intentionally photograph and/or capture video footage of any individual without that person’s permission and you must adhere to all photography/filming restrictions in place from time to time whilst within the Attraction.
From time to time Little Owl Ventures or other authorised parties carry out photography and/or video recording in the Attraction, which may feature guests. Entry to the Attraction is deemed acceptance of these Entry Conditions, and you therefore agree that Little Owl Ventures or any authorised party may use such images in perpetuity in any promotional, advertising or publicity material in any format whatsoever. You further agree that copyright in these materials rests with Little Owl Ventures or such authorised party (as the case may be).

Our Liability:

Little Owl Ventures accepts no responsibility for any loss and/or damage suffered by you as a result of any event outside our control (including any distress, inconvenience, anxiety or loss of enjoyment arising from the evacuation of the Attraction). This does not affect your statutory rights.